In the ambulance
EMS teams assess the patient, address immediate life threats, provide emergency care, work to stabilize the person, and transport them safely. They must act with the information available at that moment.
One scan. The information you choose.
Safety information when it matters most.
My Alert Band helps make emergency contacts, medical notes, caregiver instructions, child safety details, travel information, and pet identification easier to access with a simple scan.
✓ No app required✓ Easy setup✓ You choose what to share
Designed to be scannedUsing a normal phone camera and internet connection
Why it matters
In an emergency, the questions start before the answers do.
If a person cannot clearly communicate, first responders may have limited access to medical history, medications, allergies, emergency contacts, or caregiver instructions.
At the hospital
The hospital team continues urgent care while gathering history, examining the patient, considering possible causes, and ordering appropriate tests. Treatment may begin before every answer is known.
Useful information can add context
A scannable MAB profile is designed to make the information you chose easier to find—such as allergies, medications, conditions, contacts, and care notes—when you may not be able to explain it yourself.
Watch: Why it matters
Why you—or someone you love—may need My Alert Band.
See how My Alert Band can help make the safety information you choose easier to find when speaking for yourself may not be possible.
Traditional engraved ID
Three lines can help—but space is limited.
A name, condition, phone number, or allergy may fit. A longer medication list, several contacts, detailed care instructions, or changing information may not.
QR-connected MAB profile
More room for the information you choose.
A scan can make selected medications, allergies, conditions, contacts, caregiver notes, and other useful details easier to find—and the information can be updated when life changes.
MAB does not replace medical identification, professional judgment, emergency services, or direct communication. It cannot guarantee that a responder will scan it or that information will change treatment.
The information you choose
Share what could help. Leave out what you do not want shown.
The device number is required for setup. Every profile detail below is optional, and you can update your choices later.
Name or preferred name
How you want to be identified.
Emergency contacts
Family, caregiver, or another trusted person.
Allergies
Food, medication, environmental, or other allergies.
Medications
Names, doses, schedules, and important notes.
Health conditions
Diagnoses or conditions you want made available.
Care instructions
Communication, mobility, sensory, special-needs, caregiver, travel, or safety notes.
Doctors and providers
Names and contact details for relevant providers.
Insurance information
Only the plan details you choose to make available.
Blood type and organ donor status
If known and if you choose to include it.
Language or communication
Preferred language and helpful communication notes.
Living will, directives, and DNR
Living will, advance directive, DNR, religious directive, or other document you choose to make available.
Medical images and records
X-ray/radiography, MRI, CT, ultrasound/sonography, PET/SPECT nuclear medicine, mammography, fluoroscopy, echocardiography, and other records you choose.
Other important details
Additional information you choose to share that does not fit into another category.
Recent photo and identifying details
A current photo, age, height, identifying marks, or other details you choose to make available.
Implants, devices, and equipment
Pacemaker, insulin pump, shunt, port, prosthetic, oxygen, mobility aid, or other equipment you choose to list.
Never enter Social Security numbers, banking information, passwords, or anything you do not want a person who scans the QR code to see.See the setup process
Simple by design
How My Alert Band works
Unlike a traditional engraved ID with limited space, a QR-connected profile can make more of the information you choose available. Set it up once, update it when needed, and keep the product with the person or pet it protects.
Watch: Product explainer
See My Alert Band in action.
This overview introduces My Alert Band and shows how the QR-connected product is designed to work.
Choose a product
Wear it, carry it, clip it to a watch, or attach it to a pet.
Set up privately
Enter your device number and add only the information you want available. Optional fields may be left blank.
Keep it current
Edit, deactivate, or link devices as your contacts, medical notes, or care instructions change.
A scan can help
If needed, someone scans the QR code to view the safety information you chose to share.
✓
You control the information.
Do not include anything you do not want available through your scannable profile. Never enter Social Security numbers, banking details, passwords, or unnecessary sensitive information.
One system. More ways to carry it.
Find the format that fits real life
Medical products and pet products follow separate paths, so customers can quickly find the right choice.
Most versatile
Medical safety IDs
Silicone bands, slim and wide styles, cards, dog tags, keychains, and smartwatch clips.
Wearable
Wristbands and clips
Choose a style you can comfortably keep with you every day.
Separate pet option
Pet safety tags
Help someone reach you and see the pet information you choose if your pet becomes separated.
$29.99online with five years of service
Then $15 for the next five years.Explore pet tags →Product image note: Images on this page illustrate available product types and may not show the exact item you receive. Individual shopping-cart selections will identify whether an item is MAB- or InfoVault-branded and will be WYSIWYG—what you see is what you get.
Standard online offer
Device plus three years of MAB service
A simple bundled purchase with activation support included.
$75online
Made for real life
More than a medical wristband
Senior and medical
Make contacts, medications, allergies, doctor details, and care notes easier to find.
Children, families, and special needs
Share family contacts plus communication, sensory, caregiver, or safety notes for a child or person with special needs.
Travel and outdoors
Carry key contacts, language notes, and important instructions away from home.
Pets
Share owner contact details and the pet information you choose without crowding a tiny engraved tag.
Sample profiles
See how different information can be organized.
These demonstration PDFs show example profile formats for people and animals. They contain sample information and are not customer records.
01Adult safety profileEnglish example
02Adult safety profileSpanish example
03Child safety profileFamily and caregiver example
04Care profileBreast-cancer example
05Dog safety profilePet example
06Horse safety profileEquine example
These demonstration files open directly from the My Alert Band website and contain sample information only.
Activation and customer support
Start, update, replace, or get help
Choose the path that matches what you need. Please include your device or QR number when available, but do not email medical information.
Customer-support phone(352) 235-5366Calls only. This number is not monitored for customer text messages. Do not leave private medical information in voicemail.
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Activate a new device
Start a new profile using your device number.
Go to secure setup → ✎Manage an existing profile
Edit information, deactivate a device, or link multiple MAB devices.
Manage information →After the included three years
Website-customer renewal options
$75Three more yearsRecommended website renewal
$30One yearWebsite annual option
These prices apply to products originally purchased through the website. Event-customer renewal information is available from the event page. Automatic renewal is never preselected and requires your explicit permission.
Straight answers
Frequently asked questions
Is My Alert Band a GPS tracker?
No. MAB is a scannable safety ID service. It does not track location, contact emergency services, or guarantee assistance.
Does it need an app or batteries?
No app or product battery is required. A person scanning the QR code needs a compatible phone camera and normal internet access.
Who controls the information?
You choose what to enter and make available. Only include information you are comfortable sharing through the scannable profile.
Can I update my information?
Yes. Use the setup page to edit an existing profile. If you lost your email or PDF, contact support and include the device number when available.
Do I have to complete every setup field?
No. The device number is required, but you choose which other information to include and may leave optional fields blank. Share only what you want someone who scans the product to see.
Can multiple MAB products use the same information?
The setup page includes an option to link devices. Use the support path if you need help connecting or transferring information between device numbers.
What happens after three years?
The included service period ends and renewal is required to keep the QR-connected information active. Renewal reminders should identify the device number.
What does MAB cost online?
The standard online offer is $75 and includes a MAB device plus three years of connected service.
What does a pet tag cost?
A pet safety tag is $29.99 online with five years of connected service included. After that initial period, $15 renews the pet tag for the next five years.
Why does my product say InfoVault?
InfoVault and its inventory are now part of My Alert Band. During the inventory transition, some products may carry InfoVault branding. The shopping-cart image and description will identify the exact brand and item before purchase.
Prepared before it matters